CANCELLATION & MODIFICATION POLICY

Because each order is personalized and made-to-order, we start processing your items very quickly after your purchase. For that reason, please note:

• You may request to cancel or modify your order within 5 hours of placing it.
• After 5 hours, we are unable to cancel or make changes, as production will already be in progress.
• To request a cancellation or modification, please contact us immediately at support@tenderbearco.store with your order number and the details of your request.

We kindly ask for your understanding, as this policy allows us to create and deliver your customized items on time. 💛